1. Service Scheduling

Services are performed on a recurring schedule (weekly, bi-weekly, or annual plans such as 42 visits per year).

• Service routes, timing, and frequency are determined by King of Lawn Care to ensure efficiency and quality.
• Service days may vary due to routing, weather, or operational needs.
• Arrival times are not guaranteed.

2. Property Access

Customers must ensure:

• Gates are unlocked
• Pets are secured

If access is not available at the time of service:

• The visit may be skipped
• A trip fee or full service charge may apply

3. Weather & Scheduling Adjustments

Services may be delayed due to rain, saturated ground, or unsafe conditions.

• Delays do not qualify for refunds
• Service will be rescheduled based on route availability and lawn conditions

Florida lawns experience seasonal growth changes:

• During slower growth periods, service frequency may be adjusted
• This helps protect lawn health and avoid unnecessary cutting

4. Payment & Billing (Card on File Required)

A valid credit or debit card must be kept on file for all recurring services.

• Services are billed automatically (per visit or monthly plans)
• Any unpaid balance after 7 days may be automatically charged
• Late balances may incur a 10% late fee
• Past due accounts may result in service suspension

5. Cancellations & Service Changes

• A minimum of 24-hour notice is required for cancellations or changes
• Same-day cancellations or failure to provide access may result in:
• Full service charge or
• Trip fee

Recurring services require written notice to cancel.

6. Trip Fee Policy

If service is not canceled at least 24 hours prior, a $15 trip fee may be applied.

This applies if:

• Service is canceled same-day or upon arrival
• Property is not accessible (locked gate, pets not secured)
• Service cannot be completed due to on-site conditions

7. Yard Preparation Requirements

Customers must:

• Remove toys, hoses, furniture, and debris
• Ensure lawn is clear and ready for service

Failure to prepare may result in:

• Partial service
• Additional charges
• Or skipped visit billed at full rate

8. Pet Waste Policy

Lawns must be free of excessive pet waste.

• Crews will not mow over pet waste
• Service may be skipped and billed
• Cleanup may result in additional charges

9. Overgrowth & Initial Service Condition

Overgrown lawns may require:

• A one-time cleanup fee
• Additional labor charges

Skipping services may result in excessive growth.

Lawns requiring extra time or multiple passes will be subject to additional charges on the next visit.

10. Damage & Liability

King of Lawn Care is not responsible for damage to:

• Hidden or unmarked sprinkler heads
• Wires, cables, or invisible fencing
• Loose or improperly installed items

Customers are responsible for clearly marking all hazards.

All concerns must be reported within 24 hours of service.

11. Satisfaction Guarantee

If you’re not satisfied:

• Contact us within 24 hours
• We will review and schedule a touch-up if needed

Refunds are not guaranteed.

12. Scope of Services

Standard service includes:

• Mowing
• Edging
• String trimming
• Blowing

Additional services (quoted separately):

• Bush trimming
• Weed control
• Mulch or rock installs
• Irrigation or repairs

13. Pricing Structure & Plan Consistency

• Pricing is based on lawn size, condition, and frequency
• Annual plans (ex: 42 visits) are billed evenly monthly

Pricing may be adjusted with notice due to:

• Property changes
• Service changes
• Increased operational costs

14. Service Refusal Policy

King of Lawn Care reserves the right to refuse or discontinue service if:

• Property conditions are unsafe
• Repeated access issues occur
• Policies are not followed

👑 Our Commitment

At King of Lawn Care, we don’t just cut grass —

we bring royalty to every lawn.

📍 Service Areas

Lakeland • Winter Haven • Auburndale • Plant City • Wesley Chapel • Zephyrhills • Surrounding Central Florida

📞 Get Started

Request your free quote:

www.kingoflawncarefl.com/get-a-free-quote