King of Lawn Care Service Policies

Clear, Professional Policies to Ensure Consistent, High-Quality Lawn Care Across Lakeland and Central Florida

At King of Lawn Care, we believe in consistency, communication, and delivering premium results every visit.

The policies below are designed to keep your service running smoothly while maintaining the highest standards.

Services are performed on a recurring schedule (weekly, bi-weekly, or annual plans such as 42 visits per year).

Arrival times are not guaranteed and may vary due to routing, weather, or operational needs.

Customers must ensure:

• Gates are unlocked
• Pets are secured

If access is not available at the time of service, the visit may be skipped and billed in full.

Services may be delayed due to rain, saturated ground, or unsafe conditions.

• Delays do not qualify for refunds
• Service will be rescheduled or adjusted based on growth conditions
• During slower growth periods, visits may be adjusted to protect lawn health

A valid credit or debit card must be kept on file for all recurring services.

• Services are billed automatically (per visit or monthly plans)
• Any unpaid balance after 7 days may be charged automatically
• Late balances may incur a 10% late fee
• Past due accounts may result in service suspension

• A minimum of 24-hour notice is required for cancellations or changes
• Same-day cancellations may be charged in full

Trip Fee Policy:

If service is not canceled at least 24 hours prior, a $15 trip fee will be applied.

This applies if:

• Service is canceled same-day or upon arrival
• Property is not accessible (locked gate, pets not secured)
• Service cannot be completed due to on-site conditions

Recurring services require written notice to cancel.

Skipped Service Impact:

Skipping service may result in excessive growth. Any lawn requiring extra time or multiple passes will be subject to an overgrowth or cleanup fee on the next visit.

Customers must:

• Remove toys, hoses, furniture, and debris
• Ensure lawn is clear and ready for service

Failure to prepare may result in:

• Partial service
• Additional charges
• Or skipped visit billed at full rate

Lawns must be free of excessive pet waste.

• Crews will not mow over pet waste
• Service may be skipped and billed
• Cleanup may result in additional charges

Overgrown lawns may require:

• A one-time cleanup fee
• Additional labor charges

This ensures quality results and protects equipment.

King of Lawn Care is not responsible for damage to:

• Hidden or unmarked sprinklers
• Wires, cables, or invisible fencing
• Loose or improperly installed items

All concerns must be reported within 24 hours of service.

If you’re not satisfied:

• Contact us within 24 hours
• We will review and schedule a touch-up if needed

Refunds are not guaranteed.

Standard service includes:

• Mowing
• Edging
• String trimming
• Blowing

Additional services (quoted separately):

• Bush trimming
• Weed control
• Mulch or rock installs
• Irrigation or repairs

Get started with reliable, professional service today.

Request Your Free Quote Here: www.kingoflawncarefl.com/get-a-free-quote

Call/Text: (863) 937-5296